Traceable Cloud WAAP is fully managed, ensuring high availability and reliability. Dedicated endpoints allow you to monitor WAAP's health.
Checking WAAP Health and Status
You can verify WAAP availability via a Health Check URL assigned to their domain:
Health Check URL Format:https://customer.waap.traceable.ai/traceableai/edge/health
200 OK Response: WAAP is healthy and operational.
Non-200 Response: Service disruption may be occurring.
Traffic flow during outages
1. Partial WAAP Node Failure (Regional Outage)
Traffic is automatically rerouted to the nearest healthy WAAP node.
No impact on your traffic unless a global failure occurs.
2. Full WAAP Outage (Global Outage)
All incoming traffic is blocked to prevent unauthorized access.
You should implement backend failover strategies (for example, DNS failover to bypass WAAP if necessary).
Failover and traffic handling
Automated Traffic Rerouting – Requests are forwarded to the nearest available WAAP node.
Policy Enforcement Continuity – Security policies remain active during failover.
Backend Protection Maintained – Direct traffic to the origin is not permitted to ensure security compliance.
Customer actions during downtime
Check WAAP Health Check URL
If 200 OK, WAAP is operational.
If non-200, investigate service disruptions.
Verify Origin Server Health
Ensure backend servers are operational.
Contact Traceable Support
If WAAP is down, reach out for assistance.
FAQ
Can I bypass WAAP and send traffic directly to my origin?
Can I bypass WAAP and send traffic directly to my origin?
No. WAAP is a mandatory security layer. Traffic cannot bypass WAAP unless DNS is reconfigured manually.
What happens if a WAAP node goes down?
What happens if a WAAP node goes down?
Traffic is automatically rerouted to another healthy WAAP node.
Application availability remains unaffected unless a global failure occurs.
How do I monitor WAAP availability?
How do I monitor WAAP availability?
Use the Health Check URL for real-time monitoring.
Can I manually configure failover settings?
Can I manually configure failover settings?
No. Failover is fully automated and managed by Traceable AI.
What should I do if WAAP is down?
What should I do if WAAP is down?
Check the Health Check URL for real-time status.
Contact Traceable Support for resolution.