Windows

Traceable supports deploying its Platform agent on a Microsoft Windows machine. The Platform agent runs as a background service similar to systemctl in the Unix environment.

Before you begin

Make a note of the following before you proceed with installation and configuration:

• Make sure that you have login access to Traceable Platform. You would need to generate a Traceable token to connect the Traceable Platform agent to the Traceable Platform.

  • You can obtain a token by completing the following steps:

    1. Log in to your Traceable account.

    2. Navigate to Settings () → Account → Agent Tokens.

    3. Click on Generate Token.

    Make sure to copy and save the generated token, as you cannot access it again. You can only edit or delete the name of the token. This token is used in the steps detailed below. If this token is deleted from Traceable Platform (UI), the communication between Traceable Platform agent and Traceable Platform (UI) will break. In such a case, generate and update a new token in the Platform agent.

    

• Download the Windows agent from Traceable’s download site. Navigate to install → traceable-agent→ windows →  latest folder.

• Make sure that you have administrative privileges in Powershell.

• By default, the Platform agent is installed in the /Program Files/Traceable folder.

Limitations

Make a note of the following limitations with respect to Traceable’s Platform agent for Windows:

• The following functionalities are not supported with the Windows agent:

  • Blocking

  • Sampling

• OPA distributor service is not supported.

Configuration

Complete the following steps to install the Traceable Platform agent:

1. Unzip the Platform Agent zip file that you downloaded earlier. An install script is part of the unzipped folder.

2. Open a Powershell window with administrative privileges.

3. Use the install script to install the agent. Enter the following command:

   .\install.ps1 -endpoint api.traceable.ai -token <api-token>

   The command takes the following inputs:

   Argument	Description
   -endpoint	Traceable Platform API endpoint. The default value is api.traceable.ai
   -token	The API refresh token is used to connect to the Traceable Platform. This is the token that you generated in the Before you Begin section.

A successful installation would give you an output similar to as shown in the screenshot below:

Verification

Run the following command to view the current status of the Traceable agent:

sc query Traceable

The sc query Traceable command is equivalent to systemctl status command in a Unix environment. It would give you an output similar to as shown below:

Troubleshooting

If there are any errors during the installation process, they are logged in the Windows EventViewer as shown below:

Uninstall

Complete the following steps to uninstall the Traceable’s Windows agent:

1. Stop the Traceable service. Enter the following command:

   sc stop Traceable

2. Remove the Traceable service. Enter the following command:

   sc delete Traceable

3. Delete the Traceable directory from the default install directory. If the Windows is installed in drive C,

   then the path will be C:\Program Files\Traceable