---
title: "Health check"
slug: "edge-cluster-health-check"
updated: 2025-09-25T10:42:14Z
published: 2025-09-25T10:42:14Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://traceabledocs.document360.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Health check

Traceable Cloud WAAP is fully managed, ensuring **high availability and reliability**. Dedicated endpoints allow you to monitor WAAP's health.

### Checking WAAP Health and Status

You can verify WAAP availability via a **Health Check URL** assigned to their domain:

**Health Check URL Format:** `https://customer.waap.traceable.ai/traceableai/edge/health`

- **200 OK Response:** WAAP is healthy and operational.
- **Non-200 Response:** Service disruption may be occurring.

### Traffic flow during outages

**1. Partial WAAP Node Failure (Regional Outage)**

- Traffic is automatically rerouted to the nearest healthy WAAP node.
- No impact on your traffic unless a global failure occurs.

**2. Full WAAP Outage (Global Outage)**

- All incoming traffic is **blocked** to prevent unauthorized access.
- You should implement **backend failover strategies** (for example, DNS failover to bypass WAAP if necessary).

### Failover and traffic handling

- **Automated Traffic Rerouting** – Requests are forwarded to the nearest available WAAP node.
- **Policy Enforcement Continuity** – Security policies remain active during failover.
- **Backend Protection Maintained** – Direct traffic to the origin is **not permitted** to ensure security compliance.

### Customer actions during downtime

1. **Check WAAP Health Check URL**
  - If **200 OK**, WAAP is operational.
  - If **non-200**, investigate service disruptions.
2. **Verify Origin Server Health**
  - Ensure backend servers are operational.
3. **Contact Traceable Support**
  - If WAAP is down, reach out for assistance.

---

### FAQ

**1. **Can I bypass WAAP and send traffic directly to my origin?****

- No. WAAP is a mandatory security layer. Traffic cannot bypass WAAP unless DNS is reconfigured manually.

**1. **What happens if a WAAP node goes down?****

- Traffic is automatically rerouted to another healthy WAAP node.
- Application availability remains unaffected unless a global failure occurs.

**1. **How do I monitor WAAP availability?****

- Use the Health Check URL for real-time monitoring.

**1. **Can I manually configure failover settings?****

- No. Failover is fully automated and managed by Traceable AI.

**1. **What should I do if WAAP is down?****

- Check the Health Check URL for real-time status.
- Contact Traceable Support for resolution.

## Related

- [Upload and Manage TLS Certificates](/tls-certificate.md)